Last updated: 18 October 2026
Lockora is operated by Locksmith Dundee Ltd (company number SC853482), 64 Albert Street, Dundee DD4 6QH, United Kingdom. Contact: or .
Who controls your information
Locksmith Dundee Ltd, trading as Lockora, is responsible for personal data collected through this shop. For privacy enquiries contact .
Information we collect
We may collect your name, billing and delivery addresses, email, telephone, order details, account information, correspondence, device and website usage information, and payment transaction references. Card details are generally handled by the payment provider rather than stored by us.
How and why we use information
We use information to process and deliver orders, provide customer support and refunds (contract); maintain tax and accounting records and comply with legal duties (legal obligation); protect our website, prevent fraud and improve services where balanced against your rights (legitimate interests); and send optional marketing where valid consent or another lawful basis applies. You can opt out of marketing.
Sharing and international transfers
We may share only necessary information with hosting, ecommerce, payment, email, analytics, delivery and professional service providers, and authorities where legally required. Some providers may process information outside the UK; appropriate safeguards must apply where required.
Retention
We keep information only as long as necessary for the stated purposes, including relevant accounting, tax, contractual and legal obligations. Retention periods depend on the record type and applicable requirements.
Cookies
Essential cookies may support the basket, checkout, security and account login. Non-essential analytics or advertising cookies should only operate with the required consent. Use the website cookie controls to manage preferences.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to certain processing, and withdraw consent. Email us to exercise your rights. You can complain to the Information Commissioner’s Office (ICO).
Updates
We may update this notice as our systems or legal requirements change. This notice should be reviewed against the site’s actual payment, analytics, cookie and hosting services before accepting customer orders.