Refund Policy

Our refund arrangements are explained in our Returns & Refunds Policy. That page covers cancellation of online orders, unwanted items, faulty goods, return postage and refund deadlines.

When will I receive my refund?

For a valid cancellation of goods, we refund without undue delay and no later than 14 days after we receive the returned goods or proof they have been sent back, whichever is earlier. Refunds normally go to the original payment method, unless you expressly agree otherwise. We do not charge a refund fee.

Need help?

Please contact us with your order number and details of your request. Your statutory rights remain unaffected.